Returns & Exchanges

At Simple Organic, we want you to be completely satisfied with your sustainable beauty journey. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a pre-paid shipping label via email.

• 2.
  Prepare the Package

  Place the unused or gently used items back in their original eco-friendly packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Attach the provided shipping label to your package and drop it off at any authorized carrier location at your convenience.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.