Frequently Asked Questions
Everything you need to know about our clean beauty standards and services.
Are your products 100% natural and organic?
Yes, all Simple Organic products are formulated with high-quality, certified organic ingredients and are free from synthetic fragrances, parabens, and sulfates.
Is Simple Organic a cruelty-free brand?
Absolutely. We are strictly cruelty-free and do not test any of our products or ingredients on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination country.
What is your return policy for opened products?
We want you to love your skin. If you are not satisfied, you can return gently used products within 30 days of purchase for a full refund or store credit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your location.
How should I store my organic beauty products?
To maintain potency, store your products in a cool, dry place away from direct sunlight. Since we use natural preservatives, we recommend using products within 6-12 months of opening.